Engraving

GUSTAVE et cie watches are guaranteed for 2 years.

The warranty only applies when a part is defective or a manufacturing defect is found. It cannot take effect if, during disassembly, the watch shows obvious traces of fall or impact, immersion, or sand, in the event of misuse or manipulation of internal mechanisms, chemical corrosion, or due to batteries. Bands are not covered by the warranty.

DELIVERY IN FRANCE

Delivery is free in Metropolitan France and is operated by Colissimo in 48/72 hours with a fully protected package. You can opt for delivery within 24 hours with Chronopost (cost of delivery: €9,90). In France and in the countries of the European Union, taxes and customs fees are included in the price of your order. 

INTERNATIONAL DELIVERY

The price of international delivery depends on your country of residence and is operated by DHL. For a product in stock, the delivery time varies between 3 to 5 days. Outside the European Union, taxes and customs fees are not included.

RETURNS

In the event of a problem, send your watch directly to us by registered mail, accompanied by the warranty card supplied with your watch and duly completed with the reason and return address. It is advisable to ship it without the band.

A question ? Do not hesitate to contact us directly by email (contact@gustave-et-cie.fr) or by phone via 01 88 33 91 40